Last Update: 20/10/2023

1. Acceptance of Terms and Conditions

By accessing and using the Cateyom.com website (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you should not use the Site.

2. Definitions

  • “We,” “us,” “our,” and “Cateyom.com” refer to our company, its employees, and authorized agents.
  • “You” and “your” refer to the user of the Site.
  • “Products” refer to animal food and related items offered for sale on our Site.

3. Use of the Site

3.1. You must be at least 18 years old or have the consent of a legal guardian to use our Site.

3.2. You are responsible for maintaining the confidentiality of your account information, including your password.

3.3. You agree not to engage in any unlawful or prohibited activities on the Site.

4. Product Information and Orders

4.1. We make every effort to display accurate and up-to-date product information, including prices, descriptions, and availability. However, we do not guarantee the accuracy or completeness of this information.

4.2. By placing an order, you agree to pay the full price, including any applicable taxes and shipping fees, as displayed on the Site at the time of your order.

5. Payment and Billing

5.1. We accept various forms of payment for orders, as specified on our Site.

5.2. You agree to provide accurate and current payment information.

6. Shipping and Delivery

6.1. We will make reasonable efforts to ensure the timely delivery of your orders, but we are not responsible for any delays beyond our control.

6.2. You are responsible for providing accurate shipping information. We are not responsible for lost, misdirected, or delayed shipments due to incorrect addresses.

7. Returns and Refunds

7.1. We have a return and refund policy in place, as outlined on the Site.

8. Privacy

8.1. We collect and use your personal information in accordance with our Privacy Policy.

9. Limitation of Liability

9.1. In no event shall Cateyom.com be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site or the purchase of our Products.

10. Indemnification

10.1. You agree to indemnify and hold Cateyom.com harmless from any claims, losses, or damages resulting from your violation of these Terms and Conditions or any applicable laws.

11. Modifications to Terms and Conditions

11.1. We reserve the right to update and modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site.

12. Termination

12.1. We reserve the right to terminate or suspend your account and access to the Site at our discretion, with or without notice.

13. Governing Law

13.1. These Terms and Conditions are governed by the laws of Oman.

14. Contact Information

14.1. If you have any questions or concerns about these Terms and Conditions, please contact us at info@cateyom.com

By using Cateyom.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.